Privacy Policy

 

Our Customer’s Security and Privacy is of great importance to Lira AS.

In order to guarantee your privacy we shall always process any personal information you provide to us conform the EU General Data Protection Regulation.

Would you like to view your personal information? Or would you like to either change or remove your personal information from our system, please do not hesitate to contact us by email: info@raffa.no

When does Lira AS collect your personal information?

Lira AS will collect personal information when you visit our webshop or when you register for our newsletter.

How is your personal information used?

Lira AS will use your information for the following:

- To complete orders and to inform you thereof.
- To answer queries and/or requests.
- To keep you informed of new products and/or services, events or offers that we think  you may find of value.
- To better analyse our business.
- To verify your identity and prevent fraud.
- To ensure continuous security monitoring of our website, and make changes where necessary;
- To share personalized advertisements with you.

Lira AS will never pass on your personal information to any third party for marketing or other commercial purposes.

Which personal information does Lira AS Collect?

Depending on the type of service you have requested or purchased, we will collect and process the following information:

Website:

-Name & Address in Full.
- Telephone or Mobile number.
- Email address.
- Purchases, orders, shipments, discounts, tailoring orders, custom-made orders, outstanding amounts, complaints, brand preferences, sizes or returns.

Newsletter:

- Name in Full;
- Email address.
- Preferences

In conclusion, we inform you that we only keep records of any transactions you enter into on our website for our own users’ statistics, as well as for the intrinsic security of our website.

For further information please review our Cookie Statement

Providing personal information to third parties

Lira AS may ask third parties to process your personal information in accordance with this privacy statement.

These third parties act as Data Processor for Lira AS and Lira AS will make sure these parties provide sufficient safeguards with respect to technical and organizational security measures and do not use your personal information for any other purposes.

Security

Your personal information is stored in locations that are physically and technically secured. We log all access to personal information.

The staff members of Lira AS that have access to personal information have been instructed on how to properly handle your data.

Newsletter cancellation

If you subscribe to our digital Newsletter, you will be kept informed of new products, special offers, services, events and other marketing activities.

Lira AS will never pass on your personal information to any third party for marketing or other commercial purposes.

Commercial communication will only be sent in name of Lira AS and you can decide to unsubscribe at any given moment, if you choose to no longer receive any Newsletters or updates from us.

Each email will include a clear link to indicate where you can unsubscribe.

Another option is to send us a message via info@raffa.no

If you would like to receive more information about Lira AS, please consult the section Frequently Asked Questions.